Warranty Policy

/Warranty Policy
Warranty Policy 2018-12-29T13:44:40+00:00

During the warranty period, if any problem, we will make every effort to provide you with satisfactory services. To ensure you receive your full product warranty benefits, please read the following parts carefully:

We certify as below:

Warranty Period:
The warranty period of the Ceiling Tiles is 1 year from the date of delivery on the bill of the lading.

Warranty Range:
All products are sold by KET:
A) Supply various Accessories materials ;
B) Periodically carry out inspection by email or telephone calls and provide advice and maintenance;
C) Defective parts can be returned to the factory to be repaired or be replaced;
D) Lifetime technical advice support will be provided after installation.

Warranty range doesn’t include the following:
The cost of the used materials is not covered in the warranty;
Do not repair failures caused by physical damage, improper operation, unauthorized changes to the product, and attempt to repair or other natural or manmade disasters.

For any finding, please contact the following numbers: +86-532-85023790